Privacy Policy

At Australian Jackpots, safeguarding your personal data is a top priority. This Privacy Policy outlines how we collect, use, store, and protect your information in line with the Australian Privacy Act 1988 (Cth), ensuring your data remains confidential and secure.

1. Data We Collect

When you use our services, we may collect various personal details, such as:

  • Your full name
  • Email address
  • Mobile phone number
  • Date of birth for age verification
  • Residential or billing address
  • Payment information and transaction history
  • IP address, browser type, and device information
  • Login records and account preferences
  • Website usage data (including pages visited, time spent, and clicks)

2. How We Collect Your Information

We gather personal data through multiple means, including:

  • Account registration and setup forms
  • Purchases and participation in games
  • Customer support requests and contact submissions
  • Automated tracking technologies such as cookies and analytics

3. Why We Collect Data

Your information is essential to deliver and enhance our services. We use it to:

  • Create and manage your user account
  • Process payments and distribute winnings
  • Send relevant updates, offers, and alerts
  • Verify age and comply with legal requirements
  • Improve website functionality and user experience
  • Detect and prevent fraud or suspicious activities

4. Sharing Your Information

We do not sell your personal details. However, we may share information with trusted third parties in limited situations, including:

  • Payment processors and banks
  • Technical providers for platform support
  • Government authorities if required by law
  • Email service providers for communication purposes

5. Use of Cookies and Tracking

To personalise your experience, improve site performance, and ensure security, we use cookies and similar tools. These help us remember your preferences and understand site usage. You can adjust your cookie settings through your browser. For more details, see our Cookie Policy.

6. Data Security and Storage

Your data is protected with encryption, secure servers, and firewalls. We retain your information only as long as necessary to meet service needs or legal obligations.

7. International Data Transfers

Some personal data may be processed or hosted overseas by service partners. We ensure such transfers comply with Australian privacy laws and provide adequate protections.

8. Your Rights under Australian Privacy Laws

You have the right to:

  • Access your personal information held by us
  • Request corrections to inaccurate or outdated data
  • Opt out of receiving marketing communications
  • Request deletion of your information, subject to legal or operational requirements
  • File a complaint if you believe your privacy rights have been breached

9. Age Restrictions

Australian Jackpots is intended only for users aged 18 and over. We do not knowingly collect data from minors.

10. Policy Updates

This Privacy Policy may be updated from time to time. Significant changes will be posted on our website. Continued use of our services signifies acceptance of any updates.

11. Contact Us

If you have any questions about this policy or wish to exercise your privacy rights, please contact us at: info@australianjackpots.com.

Contacts

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Responsible Gambling

Play wisely and stay in control. If gambling is impacting your well-being, reach out to the Helpline at 1800 858 858. For guidance and assistance, visit GambleAware at responsiblegambling.vic.gov.au.

BetStop is Australia’s official self-exclusion program — a free service that helps block access to all licensed online betting sites. Learn more at betstop.gov.au.

AustralianJackpots is fully licensed by the Australian Government and operates under the regulations of the Australian Gambling Commission. We are committed to promoting safe and responsible gaming practices.

Operated by The Australian Group Limited. AustralianJackpots and its logo are registered trademarks of The Australian Group Limited. All rights reserved.

Access to gambling services is strictly limited to individuals aged 18 and over.

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