Responsible Gambling

At Australian Jackpots, we are deeply committed to promoting responsible gambling. Our aim is to maintain a safe and enjoyable platform where playing the lottery is regarded as fun entertainment, not a source of income. This page outlines our responsible gaming philosophy, the protective tools we provide, and the resources available for anyone who may face gambling-related difficulties.

1. Our Commitment

Responsible gambling is a shared responsibility among our team, our players, and regulatory bodies. We provide effective tools and clear guidance to help players manage their gaming habits confidently.

  • Registration and play are restricted to individuals aged 18 and over
  • Self-exclusion options and session management tools are available
  • Automatic reminders about time spent and spending limits are integrated into our platform
  • We connect players to national support networks and helplines

2. Recognising Gambling Concerns

If you or someone you care about may be struggling with gambling, watch for these warning signs:

  • Spending more time or money on gambling than intended
  • Chasing losses by gambling even more
  • Neglecting responsibilities or social life due to gambling
  • Relying on borrowed funds to gamble
  • Experiencing feelings of guilt, stress, or anxiety connected to gambling

3. Strategies to Stay Balanced

Here are some helpful tips to keep your gambling safe and enjoyable:

  • Set a firm budget and only gamble what you can afford to lose
  • Use timers and take regular breaks from play
  • Avoid gambling when feeling emotional, fatigued, or impaired
  • Remember that gambling is for entertainment, not financial solutions
  • Keep track of your spending and monitor your activity regularly

4. Player Protection Features

We’ve developed several tools to help you control your participation and stay in charge:

  • Deposit Limits: Restrict how much money you can add daily, weekly, or monthly
  • Session Limits: Control the duration of your gaming sessions
  • Self-Exclusion: Temporarily or permanently block access to your account

To enable any of these features, please contact us at: info@australianjackpots.com.

5. National Support Services

If you or a loved one need assistance, the following Australian organisations offer confidential, round-the-clock help:

  • GambleAware (NSW): www.gambleaware.nsw.gov.au | 1800 858 858
  • Gamblers Help (VIC): www.gamblershelp.com.au
  • Gambling Help Online: www.gamblinghelponline.org.au
  • BetStop: National self-exclusion register — www.betstop.gov.au

6. Age Verification and Access

Only adults 18 years or older are allowed to use Australian Jackpots. We utilize robust age verification systems to ensure compliance. Creating accounts for minors or providing false information is strictly prohibited.

7. Protecting Minors

We are dedicated to preventing underage access to gambling content. Parents and guardians are encouraged to actively restrict access and educate young people about gambling risks.

  • Always log out or lock devices when not in use
  • Discuss gambling and its risks openly with minors
  • Use parental control software such as Net Nanny or Norton Family

8. Ethical Marketing Practices

Our advertising strictly follows Australia’s regulations and advertising codes. We ensure that:

  • No promotions target anyone under 18
  • We avoid misleading statements about odds of winning
  • Gambling is never portrayed as a financial fix
  • We do not use public figures under 25 in marketing campaigns

9. Contact Us

For any questions about responsible gambling policies, support options, or account restrictions, please reach out to: info@australianjackpots.com.

Together, let’s keep Australian Jackpots a safe, fair, and enjoyable place for all players.

Contacts

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Responsible Gambling

Play wisely and stay in control. If gambling is impacting your well-being, reach out to the Helpline at 1800 858 858. For guidance and assistance, visit GambleAware at responsiblegambling.vic.gov.au.

BetStop is Australia’s official self-exclusion program — a free service that helps block access to all licensed online betting sites. Learn more at betstop.gov.au.

AustralianJackpots is fully licensed by the Australian Government and operates under the regulations of the Australian Gambling Commission. We are committed to promoting safe and responsible gaming practices.

Operated by The Australian Group Limited.AustralianJackpots and its logo are registered trademarks of The Australian Group Limited. All rights reserved.

Access to gambling services is strictly limited to individuals aged 18 and over.

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